We make every attempt to respond to email or (the above) form inquiries ASAP, most often within one business day. But note: commonly-asked questions are typically added to the most appropriate feature of the site in the "Self Help" list of links above. If you believe someone may have already asked a question you want to ask, you might want to first take a look at those pages, as the answer you seek is probably already there. Features such as Help, First-Time Visitor, Frequently Asked Questions and Website & Newsletter Service Tour cover all of the more commonly-asked questions.